Q&A
You have questions ?
Welcome to our FAQ section!
We have gathered answers to the most frequently asked questions to help you make the most of ROBBI. If you can't find the information you're looking for, don't hesitate to contact us. We're here to answer all your questions!
What is ROBBI?
ROBBI is a solution that allows you to monetize your personal data by giving your informed consent. We believe your data is power, and we help you earn income from it.
How does ROBBI work?
On Robbi, you share your personal data with trusted partners in exchange for compensation. You choose which data you want to share.
Is ROBBI free?
Yes, signing up and using Robbi is completely free.
You earn money by sharing your personal data.
How is my data protected?
Your data is secure with ROBBI. We use advanced technologies to store and protect it, and you have control over what you share.
Does ROBBI sell my data without my consent?
No, never. Your data will only be shared with your explicit consent.
Who can see and access my data?
Only selected partner companies can access the data you choose to share in order to purchase it. You always have control and can revoke access to your data at any time.
How can I start using Robbi?
Download the mobile app, create an account, and set up your profile.
Then, you can choose the data you want to share and view the available programs.
What are the requirements to sign up for ROBBI?
You must be at least 18 years old and reside in France to sign up for Robbi.
How can I update my personal information?
You can update your personal information at any time by accessing your profile on the app.
What types of data can I share with ROBBI?
You can share data such as your consumption preferences or your location data.
Can I change the data I share?
Yes, you can modify the types of data you share at any time from your account.
How much can I earn by sharing my data?
Earnings vary depending on the types of data and available programs.
The more up-to-date and honest your data is, the more you can earn.
How will I know how much I've earned?
You can check your points balance in real-time on the Home Page.
Why do my earnings fluctuate?
Earnings can vary based on the demand from partner companies and the types of data you share.
I have a problem with my account. How can I get help?
Contact us through the support section on the app or send us a direct message on our WhatsApp. We’re here to help.
What if I forget my password?
Click on "Forgot Password" on the login page and follow the instructions to reset your password.